Frequently Asked Questions

Have a question, you may find your answer here. If not, give us a call or email us at INFO@CWPIL.com.

If I am an employer or representative of a company that is interested in CWP's services, how do I get started?

Start by reaching out to us by phone or email. We can get your company setup right away if you have an urgent need to fill, or, if you simply want to explore what CWP has to offer to your company and get a full proposal, we are happy to do that. We generally get started with an introductory meeting in person or by phone to understand your company’s needs and help identify any gaps in current protocols. We like to visit our client's facilities to better understand the work environment and equipment in use to help customize testing to your specific needs and to identify mechanisms of injury and make recommendations for injury reduction where possible.

How are services billed?

Occupational health services authorized by the employer are billed directly to the employer according to their established preferences. Express Care Services are payable at the time of the visit unless billed to insurance.

How do I know if my injury can be treated at CWP?

If your injury is non-life threatening or non-limb threatening, you can be treated at CWP. Our providers have several years of emergency room, acute care, and occupational health experience and are capable of handling a full spectrum of injuries. Still not sure? Just give us a call before you head over and we’ll be happy to confirm.

I need routine bloodwork done, can CWP do that?

Yes! You can bring in an order from your primary care physician and we can perform the necessary bloodwork. Results are generally available in 1-2 days depending on the specific tests performed. No order from your physician? Our medical provider can do a routine exam and go over your concerns, determine the appropriate tests, and complete the blood work in one simple visit.

What Covid test do I need?

We have rapid antigen testing, rapid PCR testing, and lab based PCR testing available. In most cases, a rapid antigen is the first line of testing, but some situations do still require a PCR. Please inform CWP staff of your reason for testing and we will ensure you get the test you need.

Is the Covid Vaccine covered by insurance?

Now that the pandemic has officially ended, the Covid vaccine is treated like any other vaccine. Most insurances will cover the cost of the vaccine, but it is always best to check with your carrier if you're not sure.

What is CWP GoHealth?

CWP GoHealth is your new best friend! This simple, easy to use asynchronous visit option gets you a quick response to routine illness/injuries and medication refills. Let's say you are a UTI sufferer. You start experiencing those familiar symptoms and your PCP is booked for months. The last thing you want to do is go sit in a waiting room. So, hop on CWP GoHealth, click start a visit, pick the category that most closely matches your issue/concern. The system takes you through a smart questionnaire. Your responses are sent to our CWP providers (no unknowns here!) and you get a response by text/email within 1 hour. If a prescription is necessary, it will be sent electronically to your selected pharmacy. All for just $45! No insurance involved. Quick and easy to get you back on your feet!

Do you accept insurance for acute care visits?

We are in network with BCBS PPO plans. All others are currently out of network, but our convenient self pay options are often lower than what you would pay with your insurance, so don't let that stop you from getting great care at CWP!